Saturday, April 23, 2011

"It's ALL Good!" -Al & Sue Hyer



It is difficult to choose which moment of our home building process was our favorite, because the whole experience was so very positive. We had many great experiences starting with the very first moment we walked into the model home and spoke with Andra, the Community Sales Manager. Our questions were answered right up front and everyone was always so cheerful and helpful.

We loved the fact that there was a Design Studio that we could actually see and compare different options for carpet, flooring, cabinets, tile, lighting, colors, etc. McArthur really has home buying and building down to a science.

To be able to meet with Roger, the Purchasing Manager, and go over all of our plans and make any adjustments was such a positive and exciting moment. It was obvious that Roger had our best interest as his main goal, and that he wanted us to be completely satisfied before moving forward.

We had a bit of a tight schedule, so the fact that McArthur was able to have our home ready for us within 5 months of the time we started the process was a real blessing.

The walk through after our home was framed and wired was great and the fact that McArthur anticipated some wiring additions and some extra lighting was a big bonus. They seemed to know just what we needed even before we knew. Adam, our Superintendent, was so courteous, helpful and professional.

I am a pilot and to be able to fly over and watch the home being built and the progress that was made each week was truly an exhilarating experience!

To have Ben, the Warranty Manager, do our final walk through and catch every little detail to make sure our home was just perfect was truly the icing on the cake. Then to have Ben present us with a toolbox and shovel, and Andra to present us with a Scentsy candle at closing truly put an exclamation point to the whole process. Not to mention that any repairs were completed within days.

As if all of the above was not enough, McArthur provided us with a truck to help with our move. They really know how to make the home buying experience perfect.

Our first family dinner after we were all moved in and settled, was wonderful. We were in our dream home and we had the room for all of our children to visit and feel the warmth and love that this gorgeous home holds.

Our experience with McArthur Homes has been nothing short of fantastic. We cannot say enough about what a positive and rewarding time it has been for us. We truly have our dream home and we recommend McArthur Homes to anyone and everyone. As you can see for us, all of the interactions with McArthur Homes and their people, from start to finish, were wonderful! It is impossible for us to pick our favorite. As they say, it is all GOOD!

1 comment: